I received an email today (8/3/2023) with the case number referenced. They’ve asked that I take the tractor to a local authorized service center/dealer so that the dealer can take a look at it and share their findings. They made a point to say that no promises are being made for any type of compensation, which I can understand. They obviously not going to agree to anything until they have a partner they trust take a good look. That’s understandable.
I contacted the closest location (Pape Machinery) and will be taking the tractor in shortly. Will post an update when that is done and I hear back from the service center. Fingers are crossed.